Resolve Tech Ops maintenance issues in seconds—not hours, with AireXpert's history features

When something goes wrong with an aircraft, your team doesn’t just need a fix.

You need to know if it’s happened before.

And if it has—what was done, who was involved, how long it took, and whether it worked.

This is where most systems fall short. Data is scattered. Context is missing. Teams spend valuable time digging through logs, pinging coworkers, and waiting for tribal knowledge to surface.

AireXpert changes that.

It gives your tech ops team instant access to the full story behind every maintenance event—without the hassle.

Recurring issues don’t have to be recurring problems

Take a routine fault, like an electrical issue. A technician clicks into the aircraft profile and sees an option to view its previous history. With one click, the system identifies if the same issue has occurred before.

In a recent example, an APU electrical fault popped up. The system instantly flagged that this had happened previously—specifically, during a stop in Miami. The technician was able to jump directly into the historical record, see how it was handled, and apply that knowledge immediately.

There’s no guesswork. Just clarity, right when it’s needed.

Your entire fleet’s maintenance history, one click away

Inside AireXpert, your team can access a complete archive of past maintenance events—both open and closed. For every event, they can see the full timeline of what happened:

• What triggered the issue
• Which technicians responded
• The steps taken
• What resolved it
• And how long it took

This level of visibility makes it easier to spot repeat offenders, identify recurring system failures, and replicate proven fixes.

It also reduces dependency on who remembers what—and speeds up the onboarding of new team members.

Maintenance insights when and where you need them

AireXpert is designed around how tech ops teams actually work. The information is right where you’d expect it, and it’s surfaced with speed.

There’s no jumping between disconnected tools or waiting for someone to call you back. When a technician needs to understand the history of an aircraft—or a specific issue—they can find it instantly.

Instead of digging for data, they’re acting on it.

This isn’t about layering on more software. It’s about clearing a path to the right decision, faster.

Watch how it works

In the short video embedded below, Kamal from the AireXpert Crew walks through how the aircraft history feature works in a live tech ops environment.

You’ll see how a technician uses it to trace an issue, confirm it’s happened before, and use that context to move forward quickly—with the right fix the first time.

https://youtu.be/RkueUheuNT4

If you're in tech ops, ask yourself this:

• How much time does your team spend re-diagnosing problems they’ve already seen?
• What’s the operational cost of delays caused by missing context?
• Do your systems help you spot trends—or just log data?

If your answers raise more questions, it's time to look at the tools you're giving your team.

AireXpert gives tech ops leaders real-time access to the right data, framed with the right context.

You don’t just track history. You use it.

And that’s what leads to faster turnarounds, fewer repeat issues, and a smarter operation.

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