SOLUTIONS

Maintenance Control

Boost planeside performance and productivity with intuitive interfaces that keep your highly skilled professionals on task and on target during time sensitive maintenance operations.

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OVER 11,000 AVIATION AND AEROSPACE PROFESSIONALS TRUST AIREXPERT
Horizon Air
Republic Airways
Jet Blue
United
Boeing

Total situational awareness

Total Situational Awareness in a Maintenance Control Center drives performance, mitigates compliance risk and ensures that every decision is both timely and well informed.

AireXpert delivers up-to-the-second monitoring and status for Maintenance Control stakeholders and easily links relevant data to customer-facing systems to enhance the passenger/shipper experience.

The rigorous and unique demands of Maintenance Control

Make it difficult to attract and retain subject matter experts who excel in the fast-paced and demanding environment. AireXpert ensures that unproductive administrative tasks are eliminated via automation and maximizes productivity to maintain vigilance, oversight and performance.

FREQUENTLY ASKED QUESTIONS

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Why should my company use AireXpert?

Excellent question. AireXpert is a new way for your maintenance department to communicate. It reduces email & phone calls and replaces them with something faster, better organized and more secure. Instead of one-off email chains and phone calls, all communication regarding the repair of an aircraft is organized into events that are easy to create, join and search. When there’s a event for all repairs going on at your airline, everyone knows exactly where to go to get work done.

How can we use AireXpert effectively?

The key to AireXpert success is events. By creating an event for an aircraft requiring any category of line or base maintenance (Out-of-Service, RON, inspection, or modification) you create a space for every conversation to happen. And because events are made for specifically for aircraft maintenance, AireXpert has tools to meet changing needs -- If someone new gets involved, you can simply add them to the event and they scroll to read through old conversations. When it’s the event is over, it is saved with the aircrafts history making it easy to diagnose and repair next time.

What is an AireXpert Event?

Events are where work happens in AireXpert. An Event is a single place for a team to share messages, tools and files. Events are created for an aircraft requiring any category of line or base maintenance (Out-of-Service, RON, inspection, or modification). In addition, airlines can share an Event with external partners like contractors, clients and vendors with AireXpert External Link. Learn more about how channels can speed up your daily work here.

Is AireXpert more secure than email?

Yes! Unlike email, AireXpert is not susceptible to spam or phishing, which causes 90% of data breaches. You will only ever receive AireXpert messages from other people inside your organization, or from trusted partners using AireXpert Connect. You may get notifications from apps integrated with your workspace, such as sabre, Google Docs or Jira. AireXpert offers enterprise-grade data protection and privacy. Granular controls allow admins to customize security for each user, so no one sees things they shouldn’t. Learn more about how AireXpert can securely replace email inside your company.

What is AireXpert Connect?

Connect is AireXpert's solution for large, complex organizations with lots of moving parts. It empowers your entire maintenance department to work with the agility of a small team while tapping into the resources and shared knowledge of your enterprise.

What is AireXpert Externalink?

AireXpert External Link is a more secure and productive way for organizations to communicate with vendors and outside contacts. It lets you move all the conversations with your external partners, vendors and others into AireXpert, replacing email and fostering collaboration.

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